Why Share Buybacks Can Hurt Restaurant Franchisors
In the fast-paced world of restaurant franchising, financial decisions must be made with extreme caution. Currently, many publicly traded franchisors are leaning towards share buybacks—where a company buys back its own shares from the marketplace—hoping to boost short-term stock prices. However, as John Weiss, a senior advisor for Harrison Co., pointed out at the Restaurant Finance and Development Conference, this approach can be fundamentally flawed.
Franchisors like Wendy's have invested hundreds of millions into share repurchases, yet their stock prices have plummeted. Wendy's, for example, spent $302.9 million to buy back shares in 2025, resulting in a staggering 46% decline in its stock value. Weiss argues that this capital would have been better spent on enhancing the customer experience at franchise locations through remodels or marketing strategies designed to boost unit volume. Publicly traded companies are driven by short-term performance metrics, which incentivizes them to prioritize immediate returns over long-term growth.
The Real Cost of Buybacks
According to data presented at the conference, eight out of ten large publicly traded franchisors have reduced their outstanding shares by anywhere between 20% and 50% in the past decade. However, only a select few, like McDonald’s and Domino’s, have seen their stock outperform the market during that time. This raises critical questions about whether these buybacks are effectively adding value, or if they are simply masking underlying operational weaknesses.
McDonald’s, for instance, engaged in a major restructuring and commit to returning $18 billion to $20 billion to shareholders, mostly through buybacks. Meanwhile, long-term market viability is compromised as the chain focuses more on pleasing Wall Street than on fostering long-lasting customer relationships.
Investing in the Future: A Pivot Towards Franchisee Support
Weiss champions a different approach where franchisors reinvest funds back into franchisee performance. Many chains, especially those with outsider brand equity such as Dine Brands Global, which owns Applebee's and IHOP, have faced downturns partly because of their focus on buybacks instead of true franchise development. Dine Brands reportedly bought back 19% of its shares while suffering a 67% decline in stock valuation over the same period.
This highlights a key principle: when franchisors prioritize franchisee growth and satisfaction, they not only support individual franchise units but set the stage for brand-wide health and profitability. Supporting franchisees, whether through remodel initiatives or targeted marketing investments, ultimately creates a more robust operational foundation.
Future Insights and Implications for Investors
Looking forward, it's essential for franchisors to acknowledge that obsessive stock buybacks can put their brands at significant risk. With changing consumer preferences and emerging market challenges, those investing primarily in stock buybacks could find themselves vulnerable in a rapidly evolving industry landscape. By allocating resources towards strengthening their core businesses—such as by modernizing outdated locations or enhancing customer engagement through technology—franchisors can foster long-term growth and elevate overall profitability.
Investors and shareholders must advocate for a balanced approach, urging chains to focus on sustainable practices that benefit both the brand's image and its financial health. Instead of relying solely on the allure of short-term stock boosts, they should push for a strategy that honors the entire ecosystem of franchise operations.
A Call to Action for Restaurant Owners
For restaurant owners, there has never been a more pivotal time to engage in discussions about capital allocation with franchisors. Understanding how funds are used impacts your operational success and long-term viability. Encourage your franchisor to eliminate wasteful practices like unnecessary buybacks and instead focus on solid investments that spur growth at the unit level. Together, you can create a more resilient brand narrative that benefits all stakeholders.
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