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January 16.2026
2 Minutes Read

What's Next for Olo? Insights Into Their Future Strategy After Acquisition

Businessman showing confidence in Olo's future strategy post-acquisition.

Olo's New Chapter: A Shift to Private Ownership

The recent transition of Olo from a publicly traded entity to a privately owned company marks a significant milestone for the online ordering platform. This shift, culminating in a $2 billion acquisition by Thoma Bravo, allows Olo to streamline its operations while focusing on enhancing service delivery to its restaurant partners. CEO Noah Glass has expressed a sense of relief, noting that being private alleviates the pressures of constant investor engagement and allows the executive team more time to innovate and solve problems for their customers.

The Importance of Digitizing Every Restaurant Transaction

Under Thoma Bravo’s ownership, Olo remains committed to its original mission: to digitize every transaction through a harmonious blend of online ordering, marketing, and payment solutions. This ambition places Olo at the forefront of technology in the restaurant industry, especially as digital interaction becomes increasingly essential in a post-pandemic world. Glass emphasizes the importance of profitability, suggesting that while investments are crucial, the financial health of the company is a primary metric that guides their decisions.

The Strategic Acquisition of Spendgo: Filling a Crucial Gap

In line with its growth strategy, Olo recently completed the acquisition of Spendgo, a loyalty platform that complements its service offering. This acquisition, viewed as a strategic move, aims to enhance customer retention for the 65% of Olo’s existing customers that currently utilize loyalty programs but seek a more integrated solution. The technology behind Spendgo removes friction from the sign-up process, allowing restaurants to better manage their loyalty campaigns and potentially boosting customer loyalty.

Future Acquisitions: The Next Step for Olo?

As Olo continues to pursue its “buy and build” strategy under the guidance of Thoma Bravo, industry experts are eager to see which sectors Olo will target next. The company is looking to acquire technologies that fill in gaps within its ecosystem, ensuring that Olo's offerings remain competitive and comprehensive. This mindset aligns with Thoma Bravo's well-known strategy: to leverage existing strengths while seeking innovative opportunities for expansion.

Making Sense of Olo’s Direction

This pivotal moment for Olo encapsulates broader trends within the restaurant sector, where digital transformation remains key. Restaurant owners must adapt quickly to changing consumer behaviors, and platforms like Olo that enhance operational efficiency and customer experience are more critical than ever. Having a robust tech partner can facilitate this evolution.

In conclusion, Olo's journey continues to captivate industry watchers as it sets its sights on future growth and innovation. With private ownership allowing for a sharper focus on strategic goals, the restaurant sector stands to benefit from new advancements that promise to shape consumer interactions in the technology-driven climate.

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01.16.2026

2026 Restaurant Dynamics: Navigating A Bifurcated Economy For Growth

Update The Landscape of the Restaurant Industry in 2026 As we step into 2026, the restaurant industry stands on a precipice of hope and trepidation. After years marked by volatility and economic upheaval, operators are cautiously optimistic about the future. According to industry analysts, the year is expected to bring about modest sales growth, driven more by easier comparisons to the past than by any substantial economic shift. With tax law revisions and a strong stock market, the coming months could see a slight rebound in consumer spending. What it Means for Restaurant Owners For restaurant owners, this environment of potential growth comes with its own challenges. Understanding that not all sectors will benefit uniformly is vital. While some establishments are poised to thrive, others may continue to suffer. As noted in recent analyses, the wealthier consumer demographic will likely lead spending, leaving low-income patrons to curtail their dining out habits. This bifurcated economic situation requires operators to tailor their strategies according to their target market's socio-economic realities. The Role of Economic Confidence The uncertainty reflecting economic confidence weighs heavily on casual dining establishments. CEOs like Ray Blanchette from TGI Fridays have expressed the need for a more stable economic environment to support their growth plans. As the middle class is where casual dining flourishes, any fluctuations in consumer confidence can have pronounced effects on sales. Engaging the core customer base becomes ever more critical in navigating these complexities. Past Performance and Future Predictions Reflecting on 2025, many restaurants predicted a lift in sales thanks to a less turbulent political climate, a promise that ultimately fizzled out amid natural disasters and political instability. Looking ahead to the current year, Technomic projects a modest 4.3% sales growth, slightly adjusted for inflation, which is a sign of real growth returning to the industry. However, as forecasted by Fitch Ratings, growth in spending is likely to remain restrained within the low single-digit range, challenging operators to remain agile in their pricing strategies. Strategies for a Bifurcated Marketplace To reap the benefits of expected slow growth, restaurant owners must embrace strategic planning. Monitoring trends, embracing community engagement, and enhancing customer experiences can differentiate successful operators from those left behind. Innovating menu offerings, focusing on local sourcing, and establishing a strong online presence might effectively cater to changing consumer preferences. Final Thoughts: How to Navigate Uncertainty The restaurant landscape in 2026 is emblematic of what it means to adapt in an ever-changing marketplace. Owners must prepare not only for growth opportunities but also to address the inevitable challenges that will arise. Understanding that the road ahead is paved with uncertainties will help operators manage expectations while carving out paths for success. As we move past the barriers imposed by the economy, it’s essential for restaurant owners to stay informed and connected. Consider joining community forums, attending industry workshops, and collaborating with fellow restaurateurs to exchange ideas and experiences. The more networks you can tap into, the better equipped your restaurant will be to thrive amid uncertainty. Ultimately, 2026 promises a complex mixture of opportunity and challenge, but with foresight and preparation, restaurant owners can navigate these waters skillfully.

01.16.2026

Bandbox's New Approach: A Splash of Alcohol for All Drinkers

Update Embracing Change: Bandbox's Bold Move When Bandbox opened its doors in Orlando, Florida, in 2022, it was heralded as a pioneer in the spirits-free bar scene, catering to a demographic eager for social experiences without alcohol. It resonated particularly with younger audiences who sought enjoyable gatherings without the pressures of drinking. Owner Kevin Zepf acknowledged this shift, stating, "More and more young folks have no interest in drinking, and they don’t feel it’s a healthy option for them." However, the evolving landscape of consumer preferences has prompted Zepf to rethink his strategy. Reasons Behind the Shift The move to introduce alcohol at Bandbox locations is not merely a reversal of their original mission but rather a reflective trend in beverage consumption. Zepf noted that despite many consumers cutting back on alcohol, they still desire options that fit a more social drinking culture. The growth of no- and low-alcohol products has expanded dramatically, with high-quality alternatives flooding the market. As Bandbox prepares to launch new locations in New Smyrna Beach, Tampa, and Orlando, it aims to create an inclusive atmosphere for all drinkers—whether they prefer alcohol or not. The Future of Drinking Culture According to recent industry insights, the belief that consumers will continue to embrace lower-alcohol or alcohol-free options is gaining mainstream traction. This trend echoes findings from research by the International Wines and Spirits Record, which highlights a growing market segment for low- and no-alcohol products. In fact, many establishments are shifting from a predominantly alcohol-centric menu to one that balances both alcohol and non-alcohol options. Zepf predicts that in the next decade, drink menus may very well resemble a 50-50 split, a significant departure from the traditional dynamics of the drinking culture. Building a Unique Brand Experience The Bandbox experience is designed to foster joy and connection among patrons, regardless of their beverage choice. Zepf envisions a place where sober consumers enjoy a vibrant social atmosphere without feeling disconnected from their companions enjoying traditional cocktails. The upcoming Bandbox Café & Taproom aims to bring this vision to life in a newly acquired space which will feature both a selection of crafted alcohol-free mocktails alongside classic cocktails. Community and Market Reactions This intriguing shift at Bandbox has garnered interest from restaurant owners looking to diversify their offerings and adapt to changing consumer dynamics. The decision to include alcoholic beverages presents both risks and opportunities for both Bandbox and similar establishments. Adapting to this evolving landscape means understanding customer desires for variety while maintaining a core audience that prioritizes non-alcohol experiences. This growing duality highlights the need for creative solutions in menu design to serve both spectrums of consumer preferences. Conclusion: Adapting to Evolving Tastes As Bandbox moves forward with its dual beverage offering strategy, it exemplifies how bars and restaurants must adapt to the increasingly diverse preferences of today's drinkers. The concept of community around beverage choices, whether alcohol-based or not, presents a unique opportunity for restaurant owners. Understanding these trends and implementing them can drive not only business growth but also a nurturing environment where everyone feels welcome. Restaurant owners interested in capturing this evolving market should explore options that mix traditional and modern beverage offerings, embracing the growing demand for non-alcoholic alternatives while appealing to patrons who still enjoy an occasional cocktail.

01.16.2026

KFC's Sundays by KFC: A Comfort-Focused Approach to Dining

Update Sundays Designed for Comfort: KFC's New Approach KFC is flipping the script on Sundays, transforming them from a day of dread to a day of delight with its new initiative, “Sundays by KFC.” Recognizing the emotional toll that the end of the weekend can impose, the company aims to make Sundays a comfortable and guilt-free space for its customers. The initiative, initially launched as a pop-up in New York City, now takes center stage nationally, offering weekly digital deals through the KFC app and website. The Psychological Shift: Embracing the Sunday Reset With trends like the “Sunday Scaries” and the well-documented phenomenon of “Blue Monday,” KFC’s campaign is strategically addressing the mental barriers many face as they prepare for the week ahead. According to recent studies, 58% of Americans who set food goals for the New Year experience guilt when they slip, especially on Sundays. KFC’s approach is not just about food but reconnecting with the emotional ties that influence eating habits. As KFC’s U.S. Chief Marketing Officer, Melissa Cash, puts it, they aim to make Sundays “feel intentional,” allowing customers to indulge without the feeling of compromise. Understanding Consumer Behavior: A Tailored Offer KFC’s success may lie in its deep understanding of consumer needs during January—a month fraught with resolutions and dietary constraints. KFC’s rotating offers, which include a wide range from budget-friendly deals to family-sized meals, are keenly designed to satisfy cravings while ensuring value. For instance, the menu includes favorites like the 6-Piece Taste of KFC Deal for $5 off and a 20-Wings pack just in time for Super Bowl Sunday, catering to those looking to enjoy game-day festivities Future Outlook: Sustaining Comfort-First Principles Beyond Sundays While the current focus is on Sundays, KFC’s initiative opens up a conversation on the broader implications of comfort food in consumer habits throughout the week. As the fast-food sector continues to leverage technology for customer engagement, understanding how emotional trends shape dining choices could drive strategic campaigns beyond weekly offers. Restaurant owners can draw inspiration from KFC’s focus on customer-centric experiences, using insights from consumer behavior to shape their marketing strategies. A Call to Action: Embrace Change for Business Growth As KFC leads the charge in redefining Sundays, restaurant owners have an opportunity to rethink their approach to customer satisfaction and marketing campaigns. By prioritizing emotional wellness alongside traditional value offerings, they can not only attract customers but also build loyalty in an ever-competitive market. Dive into KFC’s strategies, and consider how your restaurant can innovate to enhance customer experiences across all days of the week.

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