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Rita's Italian Ice Celebrates Record Growth and 600th Shop Milestone in 2026

Update Rita’s Italian Ice: A Flavorful Journey into 2026 As Rita’s Italian Ice & Frozen Custard approaches 2026, the ice cream and Italian ice giant is not just counting the scoops. With its remarkable 600th shop milestone achieved and a record-setting year of growth, the company is paving a path toward impressive culinary expansion fueled by innovative strategies. Record Growth and Franchise Expansion 2025 proved to be a banner year for Rita’s, which saw year-over-year growth surge into double digits. With 35 new shops opened worldwide, Rita's not only consolidated its position as the largest Italian ice concept but also demonstrated the efficacy of its model. Linda Chadwick, CEO of Rita's, emphasizes the company’s focus on “building smarter, not just bigger.” This strategic approach is reflected in the increase of new unit signings by nearly 10%, indicating vibrant interest from franchisees keen to join a recognized and thriving brand. High rankings in industry accolades, such as the Restaurant Business Top 500 (#211) and the Franchise Times Top 400 (#232), only illustrate Rita's solid market presence. Drive-Thru Development: A Game Changer A standout feature of Rita's growth strategy has been the focus on drive-thru locations. These shops have consistently performed over 30% better than those without drive-thru capabilities, making them invaluable to the brand's long-term viability. In response, Rita's introduced the Drive-Thru Incentive Program (DTIP), launched in late 2025 to boost new drive-thru construction. Under DTIP, qualified franchisees could receive between $50,000 and $60,000 in contributions—comprising cash, equipment, and early construction ‘kickers.’ This measure is designed to fuel expansion significantly, with targets set for 25 new drive-thrus in 2026 alone, marking a major fivefold increase compared to previous years. Market Focus and Geographic Expansion Rita’s continues to refine its expansion strategy by targeting high-growth markets primarily located in warmer climates. As 2025 ended, the brand celebrated its first-ever location in Louisiana and expanded its reach across Texas and the Southeast. The choice of sites reflects the brand’s understanding that its products thrive in warm, family-friendly communities. This focus on adapting to local demand, alongside increasing multi-unit development agreements, indicates that experienced operators are recognizing the potential for success with Rita’s flexible operational model. Furthermore, initiatives such as adaptive reuse of second-generation real estate allow for more cost-effective market entries. Community Commitment and Customer Engagement Rita’s commitment extends beyond simple sales growth; the brand actively engages with communities it serves. The company has plans for substantial community involvement, bolstered by its creative flavor options and seasonal promotions, which encourage customer loyalty and brand awareness. Moreover, as the brand embraces innovations in its marketing and community program initiatives, it aims to deepen connections with its customers and franchisees alike, ensuring that the Rita's experience is more about community than just a delicious dessert. Looking Ahead: Opportunities for Franchisees With all these advancements, it's clear that Rita's is not just focusing on immediate growth but is also investing in a sustainable future. The incentives for drive-thru locations not only represent an opportunity for individual franchise owners but reflect a broader trend within the food and beverage industry. More brands are shifting strategies to align with consumer preferences for convenience and speed. As Rita's continues its journey into 2026, the anticipation surrounding both new flavors and operational growth creates excitement within the franchise community and its loyal customer base. A Sweet New Year Awaits As Rita's Ice & Frozen Custard gears up for what promises to be another exciting year, those interested in indulging in delectable flavors and innovative dining experiences should stay tuned to see how this beloved brand evolves. The audience is encouraged to explore local Rita's shops for delicious treats that offer more than just dessert but a taste of community connection and growth. Let’s cheer for Rita’s success and discover what's next!