Original ChopShop’s Remarkable Year: What’s Driving Growth?
As we step into 2026, Original ChopShop stands out as a beacon of success in the fast-casual restaurant landscape. Founded in 2013 in Old Town Scottsdale, Arizona, the brand has gained a loyal following through its diverse menu that caters to health-conscious diners while ensuring affordability.
Impressive Brand Performance and Recognition
The closure of 2025 marked a pivotal moment for Original ChopShop, as the company reported record annual sales, with 11 out of 22 locations achieving their highest sales volumes ever. This remarkable feat is not just a statistic; it reflects a robust business strategy and customer loyalty honed over the years.
CEO Jason Morgan emphasized the success achieved throughout the year, noting the brand's ninth consecutive year of positive EBITDA and remarkable traffic growth of +5.4%. These figures are further bolstered by their digital operations, which accounted for 55% of transactions, highlighting the effectiveness of their online presence and the convenience of their app.
Understanding Consumer Preferences: The Heart of Original ChopShop
In today’s dining climate, understanding consumer preferences is key. Original ChopShop excels at offering a menu that avoids the monotony found at many competitors that specialize in single item types. By providing a wide variety of customizable options, from savory bowls to satisfying sandwiches, the eatery appeals to a broad customer base, encouraging repeat visits.
The uniqueness of the fast-casual concept is its focus on healthfulness without the stigma often associated with those dining options. Morgan refers to the fare as “healthful” rather than healthy to prevent any negative connotations. This clever branding strategy helps entice customers looking for both indulgence and health-conscious choices.
Strategic Expansion Plans for 2026
Looking ahead, Original ChopShop is not resting on its laurels. With plans to open four new locations in 2026, including a highly anticipated shop in Fort Worth Medical District, the brand aims to strengthen its presence in existing markets while exploring new territory. This calculated approach to expansion reflects a commitment to maintaining quality and promoting a genuine hospitality experience.
Moreover, part of the brand's success lies in its maximizing internal talent. Current management indicates an impressive 81% of General Managers are promoted from within, fostering a culture of growth and engagement among team members, which is crucial considering the eatery's turnover rate stands at 99%.
Creating a Community-Centric Dining Experience
Original ChopShop has built its reputation not just on food quality but also on the experiences it creates. The inviting atmosphere and the brand's commitment to serving every demographic have played a significant role in its sustained success. For families, students, working professionals, and even construction workers looking for wholesome meals, this versatility makes it a go-to dining option.
As the company looks to the future, Morgan's remarks about their fundamental ethos resonate strongly: “Our commitment stays the same – serving affordable, feel-good food made with high-quality ingredients.” This philosophy not only retains existing customers but also attracts a continuous influx of new diners.
Conclusion: The Future Looks Bright
Original ChopShop's journey offers valuable insights for other brands striving to achieve growth in the fast-casual dining sector. By focusing on diversity in offerings, emphasizing customer experience, and streamlining operations, they have set a remarkable benchmark for success.
As they prepare for an exciting year ahead, consumers and industry observers alike are eager to see how the brand will continue to innovate and inspire. Visit OriginalChopShop.com to explore their extensive menu and learn more about what makes this dining concept so uniquely appealing.
Add Row
Add
Write A Comment