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November 01.2025
3 Minutes Read

Navigating Changes: Restaurant Executives on the Move and What It Means for Owners

Silhouette of woman with 'EXECUTIVE SUMMARY' text on blue background, executive changes in the restaurant industry.

Shifting Dynamics in Restaurant Leadership

The recent shake-up within the restaurant industry brings to light the shifting dynamics of leadership as companies strive to adapt in an ever-evolving marketplace. This month, Portillo’s, a beloved fast-casual chain, has announced the departure of its Chief Development Officer, Mike Ellis. Effective October 31, Ellis's exit raises questions about the company’s future strategies as it grapples with operational challenges and lower sales.

New Leaders Stepping Up at Established Brands

In a clear sign of growth and adaptation, several brands are welcoming new talent into their executive suites. Jon Burke has been appointed Chief Marketing Officer for Qdoba, where he will drive brand storytelling, media strategy, and culinary innovation across its nearly 1,000 locations. His previous experience with major brands like McDonald’s has equipped him with a robust understanding of consumer engagement in the food and beverage sector.

Innovative Strategies from Fresh Talent

Simultaneously, Bryan Bass steps into the CMO role at Ruby Slipper and Ruby Sunshine, focusing on enhancing their brunch and dining experiences. His extensive background with hospitality giants like MGM Resorts indicates a strong emphasis on creating memorable culinary experiences that attract new customers. These leadership transitions reflect not only a response to market demands but also a strategic commitment to revitalizing brand identities.

Growth in Franchising and Culinary Innovation

Moreover, the landscape is shifting with innovative figures like Andie Smirl joining Houston TX Hot Chicken as Director of Franchise Sales. Her role is pivotal as the chain embarks on a new growth strategy, emphasizing the recruitment of capable operators to spearhead their expansion. The increasing emphasis on franchising demonstrates the industry's intent to leverage local entrepreneurs’ insights while ensuring that brand authenticity is maintained across new markets.

Industry Leaders Reflect on Changes

In light of these changes, industry leaders have been vocal about the critical nature of adaptive leadership. As competitive pressures mount, organizations that invest in leadership and innovation tend to outperform their peers, according to a recent report by Nation's Restaurant News. This trend signifies that strategic hiring is increasingly vital for long-term success within the restaurant sector.

What These Developments Mean for Restaurant Owners

For restaurant owners, the ongoing changes in executive leadership are not merely corporate news; they pose significant implications for operational strategies and market positioning. Adapting to these developments might require re-evaluating partnerships, considering franchise opportunities, and investing in strong marketing strategies. Owners should keep an eye on how these new C-level executives implement strategies that drive brand loyalty and operational excellence.

Looking Ahead: The Future of the Restaurant Industry

The restaurant industry is at a transformative crossroads where leadership and innovation will dictate future trends. Embracing change and fostering a culture of adaptability will likely be the key to enduring success. As renowned industry figures like Paul Damico take on new CEO roles—such as at Perkins and Huddle House—it emphasizes the critical need for experienced leaders to guide brands through market challenges.

Conclusion: Embrace the Change

As we observe these shifts in restaurant leadership, owners and stakeholders should not merely watch from the sidelines but actively engage with these changes to drive their success. Understanding the motivations and strategies behind these executive movements will equip restaurant owners to navigate a rapidly evolving landscape more effectively. Savvy business owners can turn these changes into opportunities for growth and innovation.

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02.21.2026

Supreme Court's Ruling Strikes Down Trump's Tariffs: What It Means for Restaurant Owners

Update The Supreme Court's Landmark Decision: Implications for Restaurant OwnersOn February 20, 2026, the Supreme Court's ruling against President Trump's tariffs has triggered significant waves across various sectors, particularly within the restaurant industry. The decision, reached with a 6-3 majority, holds that the president exceeded his authority when he imposed sweeping tariffs through the International Emergency Economic Powers Act (IEEPA), a statute meant for emergencies. For many restaurant owners who have borne the economic burden of these tariffs, this ruling offers a glimmer of hope amidst an often volatile landscape.The Impact on Pricing and Costs in the Restaurant SectorFor restaurant owners, the implications of this ruling cannot be understated. Trump's tariffs affected a wide range of products, ranging from ingredients to equipment, leading to increased prices for consumers and squeezed profit margins for businesses. With the potential for refunds on tariffs already paid, restaurateurs may find some financial relief, aiding their recovery from the heavy costs associated with these duties.Understanding the Ruling's Wider Economic ContextThe Supreme Court's ruling is not just a setback for Trump’s administration but signals a pivotal point for how future tariffs might be implemented. Chief Justice John Roberts emphasized that the IEEPA does not authorize the imposition of tariffs, stressing the need for congressional approval for such decisive economic measures. This aspect is crucial, as the restaurant industry often relies on imported goods, and stability in pricing can support better budgeting and forecasting for restaurant owners.Future Strategies in Trade and TariffsWhile the Supreme Court ruling curtails the use of IEEPA for tariffs, it does not eliminate all avenues available for imposing tariffs. Other legislative tools remain available under laws like the Trade Act of 1974. Restaurant owners should brace for potential changes in import costs through these alternative measures, and they must stay informed about evolving trade policies that could impact their bottom line.Voice of the Industry: Support and ReliefFeedback from within the industry has been overwhelmingly positive regarding this ruling. Victor Schwartz, a New York-based importer, referred to the tariffs as “arbitrary, unpredictable, and bad business.” Many restaurant owners have echoed his sentiments, advocating for a full refund process that must be efficient and clear, ensuring that businesses are not held hostage by bureaucratic delays.Next Steps for Restaurant OwnersIn the wake of this ruling, restaurant owners should take proactive steps in addressing potential tariff refunds and keeping an eye on future tariff structures. Consulting with trade experts or legal advisors may provide invaluable insights on navigating refund requests and adjusting supply chains accordingly. Understanding these nuances could enhance financial resilience and operational efficiency moving forward.As the dust settles from this Supreme Court decision, the restaurant community stands at a crossroads. Adapting to the aftermath of tariff impacts will require both strategy and support from policy makers, while maintaining an open dialogue with wholesalers and suppliers will help insulate businesses from further economic shocks.

02.21.2026

Subway Ends Free Sub Offer: What Restaurant Owners Should Know

Update Subway's Free Sub Offer: The End of a Popular IncentiveSubway, a staple in the fast-food landscape, has recently made headlines by pulling back on its beloved free sub incentive. After a brief revival of its Sub Club rewards program, which promised customers a free footlong after a series of qualifying purchases, the company announced that customers will no longer be able to earn this perk starting April 1, 2026. In a move that has caused significant backlash among customers, the sandwich giant is shifting to a point-based system, a decision influenced by franchisee concerns over diminishing profit margins.Understanding the Sub Club TransformationOriginally reintroduced in December 2025, the Sub Club was designed to attract diners back to Subway, after many had drifted to competitors. The program had offered a straightforward deal: buy three footlongs or six six-inch sandwiches, and earn a free footlong. However, only two months later, Subway is facing mutiny from franchisees, leading to the discontinuation of this advantageous offer. Franchisees, representing a significant portion of Subway’s locations, felt the original rewards were too generous, threatening their profitability. The changes to the Sub Club are a direct response to these concerns amid an environment where competition for customer loyalty is fierce.The Franchisee Factor: Challenges from WithinFranchisee sentiment is crucial for any franchise-based business, and in this case, it’s clear that Subway's management is heeding these voices. A petition was signed by thousands of franchisees urging the company to reassess the Sub Club's previous generosity. The negative feedback echoes through social media where customers have openly criticized the new direction. The main outcry centers on rising prices of subs alongside a perceived dip in quality.Customer Backlash: A Hard Blow to Brand LoyaltyThe online chatter surrounding Subway’s decision reflects a larger trend in customer dissatisfaction. With mounting complaints that the prices no longer match the quality of the food, many customers are questioning their loyalty to the brand. The Sub Club's removal of the free sub offer has led to frustration among regular diners who may now see making a sandwich at home as a more appealing option. The notion of "why pay more for less" resonates deeply with consumers, potentially steering them away from Subway in favor of more competitive and rewarding offers from other fast-food chains.Looking Ahead: Future of Subway’s Loyalty ProgramThis recent shift away from the free sub towards a point accumulation system may signify a pivot towards navigating the complexities of modern consumer expectations and market dynamics. The planned point system will reward customers with points per dollar spent, essentially offering smaller-than-expected savings that many original Sub Club patrons find unimpressive. Starting with 400 points yielding $2 in Subway Cash, it raises questions about how effectively this new model will stimulate repeat visits.Conclusion: What Does This Mean for Restaurant Owners?For restaurant owners, especially within the franchise model, the situation at Subway highlights the delicate balance between customer loyalty and franchise expectations. As customer preferences evolve, adapting loyalty programs becomes crucial—what work for one franchise may not work for another. Subway's experience serves as a reminder that customer engagement, derived from effective reward programs, can significantly impact a brand's perception and profitability.As the landscape of fast-food chains continues to evolve, staying attuned to customer desires and franchisee feedback is essential in redefining what value truly means in today's competitive marketplace.

02.21.2026

Peach Cobbler Factory's Expansion in Georgia: A Game Changer in Dessert Franchising

Update Why Peach Cobbler Factory is Setting New Standards in Dessert Franchising The Peach Cobbler Factory, a celebrated dessert franchise founded in Nashville in 2013, is expanding rapidly, marking its influence on the dessert landscape. With a new location recently inaugurated in Stone Mountain, Georgia, the franchise exemplifies how a well-executed expansion strategy can lead to category leadership in the dessert market. The Peach Cobbler Factory has become a beacon of dessert innovation, showcasing a menu that includes not only traditional favorites but also unique offerings such as churro sticks and cobbler shakes. The Significance of Georgia as a Growth Market Georgia, often referred to as the Peach State, is crucial for the franchise's expansion strategy. Plans are already underway for up to 20 locations throughout the state, which emphasizes the brand’s commitment to creating a deep market presence. Greg George, Co-Owner of PCF Franchise LLC, notes that "our brand has been well received in Georgia." This strong consumer demand contrasts with many other food franchises that struggle to establish a foothold in competitive markets. Multi-Channel Expansion: Beyond Brick-and-Mortar In addition to traditional storefronts, Peach Cobbler Factory is diversifying its reach through mobile dessert trailers and catering programs. This multi-channel approach allows the brand to cater to a variety of occasions, from family celebrations to large corporate events. According to recent developments, catering has emerged as a promising growth area, allowing the factory to tap into venues such as airports and stadiums. Understanding Peach Cobbler Factory's Menu Appeal The menu at Peach Cobbler Factory is carefully curated to appeal to a broad audience. Signature items like warm fruit cobblers and banana puddings not only evoke nostalgia but are also prepared to high standards that ensure quality. Catering to families and local communities, the brand has created an inviting atmosphere that pairs well with their comfort-focused desserts. This focus on quality has been a cornerstone of their brand identity and serves as an appealing factor for potential franchisees. The Operational Strength Behind the Growth One component of the Peach Cobbler Factory's growth stems from a solid foundation in operational strength. With an effective franchise model in place, new franchisees are equipped with the tools necessary to succeed. This model, fortified by the experience of co-owner Larry Johnston, has allowed the company to scale efficiently, supporting franchise partners who are as invested in long-term brand building as the company itself. Future Predictions: What’s Next for Dessert Franchise Expansion? As Peach Cobbler Factory continues to dominate the dessert franchise market, industry experts predict that its innovative approach could inspire other brands to diversify their offerings. This trend may pave the way for increased competition in niche dessert markets and could lead to a larger movement towards franchising unique culinary experiences rather than traditional fare. The dessert landscape is poised for significant changes as consumer preferences evolve, and brands like Peach Cobbler Factory will likely lead the way in reimagining what dessert shops can offer.

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