Discover How Armando Perez Transforms Leadership at Taziki’s Café

Armando Perez: A Journey of Perseverance and Leadership

At just 33 years old, Armando Perez stands as a beacon of hope and determination in the restaurant industry. As the Director of Operations for Taziki’s Mediterranean Café, he oversees 13 locations across Middle Tennessee — a testament to his hard work and commitment to the brand. His remarkable journey from immigrant to corporate leader illustrates not only personal resilience but a commitment to shaping the next generation of hospitality professionals.

From Venezuela to Tennessee: A Journey that Inspires

Perez's story begins in Venezuela, where his childhood was rich with family and joy, despite an economy that was crumbling. In 2012, after visiting an uncle in Florida, Perez took the leap to seek a better life in Nashville, Tennessee. He arrived armed with an engineering degree but little knowledge of English and no clear plan for his future. Starting from the ground up, he joined Taziki’s as a kitchen worker in 2013, facing the challenges of adapting to a new culture and building a livelihood from scratch.

The Role of Family in Shaping Leadership

Throughout his journey, Perez reflects on the significant role his family played in shaping his leadership philosophy. “Family has always been my compass,” he says. His goal to create a better future for his wife and son deeply influences how he leads. He embodies a people-centric leadership style, treating team members like family, which fosters an environment of respect, accountability, and genuine investment in their growth.

Leading with Heart: A Philosophy Beyond Slogans

Perez’s approach to leadership emphasizes the concept of “leading with heart.” This methodology transcends traditional management styles; it prioritizes mentorship and connection. He firmly believes that while teaching systems and procedures is essential, creating an environment where employees feel valued and supported is paramount. By understanding his team’s backgrounds and aspirations, he can tailor his leadership to meet their unique needs, resulting in stronger team dynamics and improved employee retention.

The Importance of Mentorship in Leadership Development

The significance of mentorship in Perez's journey cannot be overstated. Early in his tenure at Taziki’s, he benefited from a leader who recognized his potential and encouraged him to step into leadership roles. This pivotal experience reshaped his understanding of leadership as a supportive and developmental process. Today, he aims to replicate this mentorship, guiding those who start in entry-level positions toward growth and advancement within the company. “I look for potential, not perfection,” he notes, embodying a nurturing leadership approach.

Building Opportunity for Immigrant and Entry-Level Workers

The restaurant sector has long served as a first step toward opportunity for many. Perez emphasizes the industry’s responsibility to support immigrant and entry-level workers actively. Statistics indicate that nearly one in four foodservice workers in the U.S. are immigrants, and those organizations that prioritize mentorship and growth create more engaged and loyal teams. At Taziki’s, Perez focuses on fostering a culture of support and opportunity, encouraging partnerships that reinforce their commitment to their employees.

Looking Forward: Future Growth and Aspirations

Under Perez's leadership, Taziki’s Tennessee market is poised for growth, with plans to expand from 13 to 20 locations over the next five years. However, he emphasizes that this growth should not come at the cost of the strong culture he aims to uphold. As he aspires to move into a C-suite role in the future, his vision remains steadfast: to cultivate leaders who embody the core values of opportunity, trust, and growth, creating an environment where everyone can succeed.

Advice for Aspiring Leaders

Perez offers valuable advice to those eyeing leadership roles: “Lead like you’re already in the role. Focus on people.” He stresses the importance of consistency and care in leadership. By being present for their teams, leaders can create lasting impacts. Titles may hold power, but true leadership is built on genuine relationships and a commitment to the well-being of team members.

In Conclusion: A Transformational Leader

Armando Perez exemplifies a transformational leader who is reshaping restaurant culture one team member at a time. His story is an inspiring narrative of resilience that emphasizes mentorship, heart-based leadership, and the importance of investing in the future of hospitality. As Taziki’s Mediterranean Café continues to grow, Perez remains committed to his journey — a pathway marked by opportunity, trust, and dedication to the people who make it all possible.