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November 19.2025
3 Minutes Read

Chicago's Beverage Culture: Insights From Galit's Scott Stroemer

Middle-aged man with glasses against brick wall, Chicago beverage trends.

Exploring Chicago's Beverage Culture with Scott Stroemer

In an ever-evolving landscape, Chicago's beverage scene is gaining attention, especially through the insights of industry professionals like Scott Stroemer, the beverage director at Galit. As the city moves from the shadow of COVID-19, establishments like Galit and its sister restaurant, Café Yaya, observe a renaissance in customer enthusiasm and an appetite for novelty in their drink selection.

The Rise of Adventurous Drinking

Stroemer recalls his initial hesitations before accepting the role at Galit, having been a regular customer who cherished the authentic Middle Eastern offerings. Now, he navigates a transformational period for Chicago's dining habits. Customers, especially younger demographics, exhibit an eagerness to explore lesser-known grape varietals and spirit-free beverages, indicating a thirst for stories behind their drinks.

Understanding the Evolving Customer Preferences

The post-pandemic diner’s needs have shifted significantly. Younger customers look for transparency and a narrative behind their beverages, favoring drinks that offer both flavor and a connection to their origins. Stroemer's mission is to bridge this gap, ensuring that the drink menu not only tantalizes the palate but also provides rich backgrounds on each selection. This trend aligns with broader industry movements, suggesting consumers now desire more than just a beverage; they crave engagement and understanding.

Innovative Trends in Chicago's Beverage Scene

Recent trends are reshaping how beverages are curated in Chicago. Notably, craft spirits have begun to outshine beer sales, a historic shift recognized by the Distilled Spirits Council of the United States (DISCUS). The craft cocktail scene thrives as consumers lean towards premium and super-premium spirits, driven by a willingness to invest in quality over quantity.

The Growing Popularity of Zero to Low ABV Drinks

Stroemer observed a demand for zero to low alcohol by volume (ABV) options. This shift away from traditional cocktails signals not just a trend but a movement towards healthier lifestyle choices among consumers. Establishments are responding with creative non-alcoholic cocktail menus that appeal to the sober curious and individuals looking for refreshing alternatives without the intoxicating effects.

Supporting Local and Sustainable Practices

Chicago's beverage industry is also at the forefront of sustainability. Many local producers are adopting eco-friendly practices, from sourcing local ingredients to utilizing sustainable packaging. These factors are pivotal as patrons increasingly prefer businesses that reflect their values in sustainability and community support. By choosing local distilleries and supporting environmentally conscious brands, drinkers can foster a more sustainable future.

Celebrity Influence in the Beverage Market

The entry of celebrities into the beverage sphere has also invigorated the industry. High-profile figures are launching their own beverage brands, drawing in their fan bases and leveraging their stardom to create an allure around their products. This trend not only drives sales but also creates brand narratives that resonate with consumers, showcasing how entertainment can directly impact culinary experiences.

Conclusion: The Future of Chicago's Beverage Landscape

In summation, the Chicago beverage landscape is rich with innovation, curiosity, and community values, underlined by professionals like Scott Stroemer. As restaurants adapt to new consumer demands, they have a unique opportunity to redefine the drinking experience and continue evolving alongside their patrons. Restaurant owners looking to stay relevant must engage with these trends, ensuring they not only meet customer expectations but also participate in the deeper conversation about what we drink and why.

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11.20.2025

Reimagining Dining Out: Trends Reveal How Consumers Navigate Inflation

Update Dining Trends Shift: More Buyers, New Behaviors As Americans navigate the toll of inflation and economic uncertainty, their dining habits are evolving significantly. Despite the challenges faced by many — particularly younger and low-income diners — reports from leading sources like Toast, OpenTable, and Resy reveal a surprising appetite for dining out, albeit with caveats. Casual dining establishments like Chili's are capitalizing on this trend, indicating that consumers remain eager to enjoy meals outside their homes, even if their spending is more selective than in the past. Time to Dine: Early Reservations Rising One of the most notable shifts is the timing of dining experiences. According to Toast, there has been a marked increase in early reservations, with data indicating a 19% rise in bookings for breakfast at 9 a.m. alone. Even more interesting, 40% of Gen Z respondents have reported participating in 'two-dinner nights', suggesting a creative approach to exploring food offerings during different times of the day. This trend highlights the transition of dining from merely a daily occurrence to a cherished experience worth planning around. Creating Memorable Experiences: Dining as Special Treat Dining out is increasingly viewed as a special experience rather than a routine activity. OpenTable’s findings show that 61% of Americans believe that dining out in the upcoming year will feel more like a treat. This change in perception is pushing restaurants to focus on delivering unique dining experiences over merely food offerings. Examples include pop-up events, collaborations, or creative dining concepts that enhance consumer engagement and experience. Driving Value: The Demand for Affordable Indulgences With many consumers feeling the pinch of increasing prices, restaurants must find ways to make dining feel like a valuable treat. According to research, as inflation has raised the cost of meals by over 4%, the appetite for happy hour promotions is undeniable. More than half of diners expressed a desire for more such offerings, indicating that consumers seek value without sacrificing quality. Restaurants that adapt to this challenge by offering discounted menus or bundled deals may find themselves better positioned to attract budget-conscious diners. Competition with Grocery Stores: Eating Out vs. Cooking at Home Interestingly, the rise in meal preparation at home is reshaping how consumers approach dining out. Inflation has prompted many to seek better-quality grocery items rather than frequenting restaurants, as illustrated in recent reports from World Economic Magazine. Although grocery prices have risen, they remain more appealing compared to restaurant prices, which have escalated dramatically. This trend presents both a challenge and an opportunity for restaurant owners. They must compete not only with other eateries but also with consumers' growing preference for premium home-cooked meals. The Future of Dining: Adapting to Changing Consumer Preferences Looking ahead, the future of dining requires adaptability from restaurants. As reported by both Toast and Marketplace, the shift towards morning meals and unique experiences represents a fundamental transformation in consumer preferences post-pandemic. Establishments that recognize and embrace these trends — from increased emphasis on early dining to offering curated experiences — will likely thrive in the evolving marketplace. The demand for convenience alongside quality, especially in an inflationary environment, can guide restaurants in crafting appealing menus and strategic marketing. In conclusion, restaurant owners must remain vigilant and responsive to the ongoing changes in consumer behavior influenced by economic conditions. By prioritizing value-driven offerings and memorable experiences, restaurants can maintain consumer interest in a time of restrained spending. As we move into 2026, the challenge will be to bridge the gap between customer expectations and operational feasibility while catering to an audience eager for both value and engagement.

11.20.2025

How AI is Revolutionizing Drive-Thru Experience for Restaurant Owners

Update AI's Role in Transforming Drive-Thrus The rise of AI technology is changing the landscape of the restaurant industry, particularly in drive-thru operations. Voice-activated systems are increasingly being used in drive-thrus, designed to streamline order-taking and enhance customer interactions. As major fast-food chains integrate this technology, they aim to improve efficiency and boost sales through optimized upselling strategies. Major names in the industry have adopted AI for its potential to not only elevate customer experiences but also to address staff retention issues by alleviating employees from routine tasks. Benefits of AI in Drive-Thrus Implementing AI technology like Presto Voice™ offers several distinct advantages. It enhances throughput and accuracy by minimizing delays caused by limited staff or miscommunication. Furthermore, the AI systems can lead to substantial revenue increases, with upsell attempts reportedly yielding up to six percent more drive-thru revenue. This systematic approach to suggesting additional menu items based on context or time of day allows businesses to cater directly to customer preferences, fostering a more personalized service. Challenges and Limitations of AI However, as with any technological innovation, challenges exist. Even though AI voice systems can handle a vast majority of orders accurately, there are situations where they fall short. Factors such as ambient noise in drive-thru environments or complex orders can lead to misunderstandings or delays. For this reason, some industry experts argue that while AI shows potential, widespread national deployment might be premature. Market Trends and Consumer Sentiment Market sentiments reflect a burgeoning acceptance of automated systems among consumers. A survey by Deloitte indicated that a significant 81% of respondents would consider using an automated drive-thru voice system. With customer expectations evolving, restaurants need to adapt quickly to these changing dynamics. Speed, accuracy, and service quality are becoming pivotal; AI can address these areas effectively. Future Prospects for AI in the Restaurant Industry Looking ahead, the integration of AI in drive-thrus is likely to expand, with innovations offering even greater convenience. Imagine self-service kiosks or robotic assistants guiding customers through their orders, equipped to modify orders based on dietary restrictions or personal preferences. As AI continues to bridge the operational gap left by labor shortages, it will play an integral role in the evolution of fast-food operations. The Human Element in Automation While the technical advantages of AI are clear, it is essential to also focus on the human element. Industry professionals argue that AI should serve as a complement to human workers rather than a replacement. Balancing automation with customer service is crucial to maintaining a positive dining experience, ensuring that patrons still feel valued and understood. Addressing these concerns will help bridge the gap between technology and the essential human connection. As restaurant owners consider these insights, staying informed about AI's impact will be critical. Implementing this technology could not only streamline operations but also enhance customer satisfaction—all while maximizing profit margins in a competitive market. To explore innovative solutions like AI-assisted ordering, don’t hesitate to reach out to providers with proven results.

11.19.2025

Panera RISE: A Bold Strategy to Drive Growth and Lead in Fast Casual Dining

Update Panera RISE: A Strategic Shift for Growth Panera Bread is making headlines with the launch of its new transformation strategy—Panera RISE. This ambitious initiative is aimed at reclaiming its leadership in the fast-casual dining sector and positioning itself for significant growth. The company has set an impressive target, aiming to achieve over $7 billion in systemwide sales by the year 2028. With four core strategic pillars guiding this transformation, Panera is set to elevate its appeal to consumers while enhancing operational efficiencies. Refreshing the Menu At the heart of the Panera RISE strategy is a commitment to refreshing the menu. Panera plans to enhance its offerings by incorporating abundant, flavorful, and high-quality ingredients. The goal is to create a compelling dining experience across various meal times. By focusing on freshness and taste, the brand seeks to differentiate itself from competitors who may not prioritize quality to the same extent. Igniting Value through Accessibility In an effort to provide value, Panera emphasizes the importance of affordability without sacrificing quality. The company aims to deliver high-quality meals at various price points. This strategic direction is critical as consumers increasingly seek out restaurants that offer both quality and value, particularly in economically uncertain times. Exceptional Guest Experience with Panera Warmth Customer service remains a priority in the Panera RISE strategy. By integrating its signature "Panera Warmth" into every interaction, the aim is to foster an inviting atmosphere where guests feel valued. Panera is also investing in front-of-house staff to enhance the overall experience, reinforcing the importance of personal connections in the dining experience. Network Expansion Plans Alongside menu modifications and customer service enhancements, Panera is planning an ambitious expansion of its network. This involves building new bakery-cafés and modernizing existing locations, a move that will ensure operational excellence across both company-owned and franchise establishments. The intent is to maintain a consistent brand experience that resonates with guests. The Road Ahead: A Look at the Industry Context The announcement of the Panera RISE strategy follows challenging times for the company, including layoffs and restructuring efforts to streamline its operations. As Panera navigates these challenges, it is apparent that the focus on quality ingredients and guest experience is a response to evolving consumer preferences in the dining landscape. As the fast-casual segment continues to be competitive, Panera’s strategy positions it to not only compete but to potentially lead the pack. For restaurant owners, the Panera RISE strategy provides valuable lessons on the importance of prioritizing customer experience alongside product quality. As the industry trends shift towards transparency and sustainability, restaurant owners are encouraged to reflect on their own menus and operations. Investing in quality ingredients and exceptional service could be key differentiators in attracting loyal customers. Overall, Panera RISE represents a strategic awakening for Panera Bread. As the company gears up for transformation and expansion, it sets an example for other restauranteurs aiming for growth. In the competitive arena of fast-casual dining, innovation, value, and exceptional service will likely define success.

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